User Testing Strategies

What questions do you aim to answer through user testing? What testing strategies do you plan to leverage in alignment with the questions you aim to answer?

As our team gets further into the prototyping stage of our project, we have identified several questions or uncertainties within the experience (listed below) that we would like to address through upcoming user testing.

Flow & effectiveness of the activities:

• Which activities are most engaging? Which are most challenging? Do any activities feel too elementary or patronizing?
• How does the pacing of the activities feel? Is it too slow? Too fast? Are there an appropriate number of breaks in the experience?
• Are there any activities that feel out of place or that break the flow of the workbook?
• Is the interaction with the physical artifact clear?

Clarity of wording:

• Are there any spots where the instructions are unclear?
• How does the tone of the writing come across?

Visual language:

• Does the visual tone or mood match with the content of the activities?

Collaborative components & group dynamic:

• How was the group dynamic while completing this workbook?
• Which parts felt the most collaborative? Which could benefit from more collaboration? More independent work?
• What did you gain from completing this with other people and how would it be different completing it alone?

In order to gain answers to some of these questions, we plan to test the workbook by having a small group (or a few small groups) of students complete it using our most updated printed prototypes. After doing so, we’ll ask them a few of these questions directly in order to get their feedback, insights, and takeaways from the experience.

To test some of the more specific details, such as the wording throughout, we are considering A/B testing certain pages or sets of pages with individual learners in order to work through the parts where we are still considering multiple options. We might also use A/B testing to try out different visual styles and sequencing depending on the initial feedback we receive.

Below are some of our initial drafts at blocking out the workbook digitally and physically, which we hope to refine (both visually and verbally) before beginning the testing later this week.